Restoration Process

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Residential Roof Restoration You Can Count On

  • Residential home and multi-family building roofing restoration
  • Protective warranties and professionally trained contractors
  • Flexible financial options and insurance process assistance
  • Emergency storm damage repair services

Storm Restoration Services in the Austin/Albert Lea Area

Has your home or property suffered significant damage after a recent storm? While sorting out the aftermath of a storm can feel like an overwhelming effort, Timberline is here to assist. Our professional restoration services will help you make a property claim for your Austin/Albert Lea home or multi-family building with greater ease and efficiency.

At Timberline Roofing & Contracting, we show our appreciation to our loyal customers by offering professional storm restoration services, to help make your insurance claim procedure go as smoothly as possible. When you can use us as an accommodating, cooperative resource, you can stay focused on all your other daily tasks while we take care of upgrading your property’s exterior features.

Call us today at 515-461-6060 to learn more about how we can assist you throughout your storm restoration process, or get a quote online for all of our storm damage repair services!

Restoring Your Home Together

Our 10-Step Guide to the Insurance Restoration Process

As part of our commitment to providing total customer satisfaction, we’re proud to extend our resources as a professional storm restoration contractor to help all of our clients receive the insurance claims assistance they need.

Here’s our 10-step guide to aid you throughout your insurance restoration process.

1. Schedule an Inspection With Timberline

We will provide a thorough assessment and report of the damage endured by your property.

2. Contact Your Insurance Company

You’ll need the following information to report any storm damage to your insurance provider:

  • Policy number – This can be found on your insurance paperwork.
  • Type of damage – Determined by our inspectors after inspection: wind, hail, tornado, etc.
  • Date of loss – Recount the date in which the storm occurred.
3. Schedule an Inspection With Your Provider’s Adjuster

Once you’ve been assigned an adjuster by your insurance provider, you’ll be provided with their contact information to schedule an appointment with them:

  • Adjuster’s full name
  • Adjuster’s phone number
  • Time and date of appointment
4. Contact Us and Provider the Adjuster’s Information

We’ll contact and coordinate with the adjuster on a set time to meet with one of our contractor representatives to inspect your property and determine a fair evaluation and estimate of the damage.

5. Meet Your Field Rep to Discuss the Adjuster Inspection

This is when you can decide on various aspects of the restoration process, such as products, materials, colors, etc.

6. Get Your Claim Report and First of Two Checks

You will receive these in the mail from your insurance company.

7. Verify Claim Report Information

Once you’ve received an official receipt of the claim report, as well as the first of two checks, contact your Timeline representative for official verification.

8. Select Colors and Products for Your Restoration Project

On most occasions, your restoration project will be scheduled for production within two weeks.

9. Final Invoice

Once the restoration project is complete, we will send you and your insurance provider a final invoice.

10. Pay Balance Due

After you’ve received the second and final check from your insurance company, the remainder of your final invoice will be due.

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